
What is e-CRM and its use in marketing
What is e-CRM and its use in marketing
Work is a fundamental activity and crucial to culture of any organization. It helps to improve efficiency, productivity and competitiveness of an organization. This course will explain the role of work in business and how it relates to competitive advantage E-CRM software is a customer care and management application that was born, effectively serving business operations. E-CRM software has a number of features such as customer service management, customer communication and sales leads generation etc. E-CRM software can do more than just managing customers; it also helps to track customer activities and collect data to be used in other applications, like marketing automation. Magenest is specialized in developing website, E-Services and CRM Software.
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