
A study on how to make customers purchase goods and services in the luxury category
A study on how to make customers purchase goods and services in the luxury category
As a part of luxury retail, we often talk about how exclusive products are what sets aside luxury brands from traditional retailers. However, given the nature of luxury businesses, we often forget that there is also an incredible attention to detail given to every single customer at Gucci and Jaguar. Each piece created by the designers at these brands is beautifully crafted for each customer, taking priority over everything in their mind. The service provided in their stores is designed to impress not just with product but with extraordinary customer care as well.
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