AI-powered Market Research: Survey | Form | Quiz | Registration Form | Booking Form

Industry 4.0 brings a new concept to hospitality sector

The hospitality industry is evolving at an unprecedented pace, thanks to Industry 4.0 – the fourth industrial revolution that has introduced a new era of automation, digitalization and data exchange. From personalized guest experiences to optimized operations, Industry 4.0 is transforming the way hotels and restaurants do business. In this article, we'll explore what Industry 4.0 means for the hospitality sector and how businesses can leverage its benefits while navigating its challenges. So sit back, grab a cup of coffee (or your preferred beverage) and let's dive into the exciting world of Industry 4.0 in hospitality!

NPS - Net promoter score and its application

The Net Promoter Score (NPS), a simple yet effective tool that has taken the business world by storm. NPS measures how likely customers are to recommend your product or service, providing valuable insights into their overall satisfaction. But it's not just about the score – NPS can be used to drive improvements and growth for your business. In this article, we'll dive into what NPS is, how it's used, its benefits, plus tips on calculating and improving your score. Get ready to take your customer experience game to the next level with NPS!