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Customer Acquisition and Customer Retention: which one is more important

Before you sign up for a new business, you should ask yourself whether it is more important to find new customers or retain old customers. The more customers you have, the higher your return will be to the initial investment in the business. The average lifetime value of a customer is about 6 times higher for those who use their services once than those who use their services regularly. Therefore, losing a customer through lack of loyalty is much more expensive than gaining a new one by your brand advertising efforts.

Impact of leads generated from different social media platforms

Social media has continued to grow and evolve from being an optional channel for brands to often being the cornerstone of their social media marketing strategy. With this evolution there are more tools to help marketers in their process and a new wave of technological advances has also set in motion. Social media is a powerful marketing tool, and it provides you the opportunity to create and reach out to many more customers than you would be able to with your traditional methods. By creating a presence on social media, you are able to influence others in ways that will ultimately lead them to buy from your brand. Social media can be an effective way to find potential customers and lead generation if you use their power for what it’s meant to be used for. Although social media is primarily a communication tool, there are several ways it can be used as an aid in lead generation. For example, looking at your brand audience on social media networks will help you determine who might consider your product or service. You can also use these same channels to target certain customers based on their location and interests, creating opportunities to reach them personally while they are online.

5 ways to win with CX

Security Testing From Agile Perspective

Development teams work extensively on ensuring that the application being developed has minimum time to market (TTM) possible. While at the same time, security considerations are not something that can be ignored now. This leads to a conflict between the goals of agile development methodologies and secure development. The best possible way out of this is to combine both as agile security to ensure the long-term viability of an application or software being developed. Agile security also addresses common weaknesses including automated testing, manual testing and configuration management. In this agile development environment consisting of various short sprints, finding and fixing vulnerabilities along with coding issues using traditional tools is a time-consuming task.

Examining the Effects of Product Descriptions, Reviews, and Ratings on Purchase Decision

Understanding the consumer buying decision process means that businesses understand the stages customers go through to be able to come to a final decision whether to buy a product or not. This means that businesses should focus on creating products and services that meet the specific needs of each stage of the buying process, as any one stage can affect how likely a customer will remain/return as a customer. Customer Psychology is the study of how people make decisions, the reasons they buy and why they buy what they do. By understanding the psychology behind your customer, you can help your business develop more effective sales strategies and marketing campaigns, as well as build a deeper understanding of their journey within your business.

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How Artificial Intelligence Will Affect Social Media Monitoring

Technology is everywhere and our lives are becoming more connected to one another than ever. One of the most popular ways to stay connected is through social media. A quick Internet search reveals that every smartphone user uses at least one social media application (Instagram, Facebook, Twitter, Tumblr, LinkedIn, Snapchat). Technology continues to advance rapidly and with it comes an increase in the amount of time people spend online.