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Email Marketing Role in Improving Customer Retention Rates

Are you struggling to keep your customers engaged and loyal? Look no further than email marketing! Email marketing has been proven to be a successful tool for improving customer retention rates. In this article, we will explore the benefits of email marketing and how it can help retain customers. Get ready to learn about some effective strategies that have worked wonders for businesses using email campaigns, as well as some real-life case studies that demonstrate the power of this valuable tool. Keep reading to discover how email marketing can take your customer retention game to the next level!

NPS - Net promoter score and its application

The Net Promoter Score (NPS), a simple yet effective tool that has taken the business world by storm. NPS measures how likely customers are to recommend your product or service, providing valuable insights into their overall satisfaction. But it's not just about the score – NPS can be used to drive improvements and growth for your business. In this article, we'll dive into what NPS is, how it's used, its benefits, plus tips on calculating and improving your score. Get ready to take your customer experience game to the next level with NPS!