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How IoT (Internet of Things), wearables, or smart devices can be integrated to provide automated customer service

What is the internet of things (IoT)? The Internet of Things (IoT) is a system of interrelated computing devices, mechanical and digital machines, objects, animals or people that communicate over the network without requiring human-to-human or human-to-computer interaction.

E-Commerce: Mining Data for Better Business Intelligence

Business intelligence is a collection of data and information that is used to make more informed decisions, explore trends, and measure performance in an organization. Business intelligence reports can provide insights that can help an organization make better decisions regarding operations, support sales growth and focus on competitive advantages. It is also a process for gathering, storing, maintaining and distributing data about your business so it can be analyzed to learn more about your business. Gaining an in-depth understanding of the current market, customer behaviors and needs, and actions that need to be taken to support the company's growth strategies is critical for success, but it's much easier to do so when you have accurate data. The ability to gather, analyze, and optimize all of this information with a user-friendly analytics platform will help your team succeed in an increasingly competitive marketplace. Business intelligence, or BI, is a set of technologies that help data analysts gain insight into the performance, structure and content of large datasets. A business intelligence tool is an app, software program, or other analytics solution that supports the automation of the collection and processing of vast amounts of raw data from systems throughout the business. BI tools can also be used to create reports from query responses (that facilitate decision making) or to optimize query responses using machine learning techniques in conjunction with SQL-style joins.

The Factors of Purchase Intention

5 BENEFITS OF EMPLOYEE SATISFACTION AT WORKING PLACE

Happy employees mean a happier & prominent company.

Subscription plan

Subscription plans generally offer a discount for the customer and are frequently used by marketing companies and news services.

The Role of Micro Content in Content Marketing Campaigns and When to Use it

Creating a successful content marketing strategy starts with understanding how customers are responding to content when they are looking for information. It involves using types of content that best resonate with your audience at key points in the customer journey.\When you need to create many different pieces, like social posts, video, long-form, short-form, and advertising copy, you can adapt your strategy to meet your goals. Each social platform has a different design and tone, so it’s important to do the research before creating anything specific.

The Importance of Customer Journey in Marketing Basis

Nowadays, companies and organizations are competing on value more than price. Winning customers often require much more in truly understanding them. When you want to improve customer experience, it’s essential to think like them, know their point of view at every step of the way. They not only just buy a product or service, they want an experience wherever & whenever. That’s when customer journey comes in.

Ashavi’s approach to improve customer experience

CX or customer experience is known as interactions between an organization and a customer throughout whatever their service transaction would have been of.

What is cost containment

Cost containment is the practice of ensuring that expenses do not exceed revenue. By monitoring expenses and reducing them in a controlled manner, companies can reduce their risk and ensure profitability.