 
 It is vital for businesses to provide a good customer experience if they want to stay competitive. By focusing on the customer journey, understanding customers' needs and expectations, and providing excellent service throughout their interactions with your business, you can ensure that each of your customers has an enjoyable experience. Investing in quality customer service is always worth it as it increases satisfaction and loyalty among your customers, which will result in increased revenue over time. With these tips in mind, you are ready to create the perfect customer experiences for all of your customers.
Read more ...Agile businesses are poised to take advantage of the enormous opportunity that Digital Transformation represents. This presentation will focus on the five key phases of Digital Transformation, each being fully explained in detail. With an energetic presenter and a rich learning environment, we’ll dive right into this topic, understand what you need to do, and help you find your best path through the third digitized age.
Read more ...The mobile-first indexing update (sometimes called the "Mobilegeddon" update) has been rolling out slowly over the past year. When it makes a full rollout in March 2021, more than 70% of all known, crawled sites will be switched to mobile-friendly indexing and Google will begin to punish non-compliant websites with poor performance by seeding them lower in search results. This is a serious issue for businesses because it means that millions of crawling computers are actively seeking out non-mobile versions of your site, which causes your business site to rank lower than its competitors on mobile searches. Here are all the things you need to do before March 2021
Read more ...Marketing can be a tricky thing for small businesses. You know you need to do it, but don’t have the time or money to invest in a full-fledged marketing department. What’s a small business to do? The good news is that there are several strategies out there that work really well for small businesses. In this blog post, we will discuss some of these strategies and how they can help your business grow and succeed. From understanding your target audience to utilizing digital marketing tools, we will provide tips and advice on how to create an effective marketing strategy tailored specifically for your small business.
Read more ...Survey is an necessary tool for many companies, agencies, organizations, even stores with small business to collect information, ideas, to search for opinions, trends, hobbies,… from a group of people or a community. With the rise of internet, science and technology, online survey has became very popular. It is chosen by many market researchers to serve the demand of investigation and collecting information.
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